Saturday, September 27, 2008


I have an issue with PG&E's website.

When I go to their website they ask me if I am there because of a Personal or Business Account, and whether or not I want them to remember my choice. The screen looks like this:

I think it's fantastic they ask me if I want them to remember why I am going there. The biggest problem is that every time I go there they have forgotten. I don't delete my cookies or anything, but I do only go about once a month to pay my electricity/gas bill.

It would be really nice that when they solicit a question such as this that they would actually follow through.

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