I don't have a lot of experience with buying new cars, and the marketing efforts of car companies after purchasing a vehicle from them.
The brochure I got from smart USA is about CD sized, and it was fairly thick.
It said
smart emergency kit. Thank you for choosing smart. As a token of our appreciation, we're giving you some essential cargo to take along for the ride. This "emergency kit" contains a few fun extras to help keep you moving.
Upon opening the package I came across this:
The next page showed this:
And the next page:
And unfolded, the whole brochure looked like this:
I think this is a really cool idea. It keeps me happy and feeling good about the smart brand, and it didn't cost them more than $20 to make a really meaningful impact on me. I am already their customer, but how much more likely I am to talk them up now (still).
2 comments:
I agree - it's the little things that can sometimes be the most impressive and really keep you with a brand. Way-to-Go Smart!!
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